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Privacy Policy

Effective Date: August 2026

Pure Skin Spa respects your privacy and is committed to protecting the personal information of our clients, website visitors and customers. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.


1. Information We Collect
We may collect personal information that you provide to us when you:

  • Make an appointment or enquiry.

  • Visit our website.

  • Complete an online booking form.

  • Subscribe to newsletters or marketing communications.

  • Purchase products or services.

  • Communicate with us by phone, email, social media or in person.

The types of information we may collect include:

  • Name and contact details (such as phone number and email address).

  • Appointment details and treatment preferences.

  • Skincare concerns and relevant information provided during consultations.

  • Payment and transaction information.

  • Any other information you voluntarily provide to us.

Some information collected during skin consultations or treatments may be considered health information. We only collect and handle this information where necessary to provide appropriate services and with your consent.


2. How We Use Your Information
Pure Skin Spa may use your personal information to:

  • Provide skincare treatments, spa services and appointments.

  • Manage bookings and communicate with you.

  • Respond to enquiries and requests.

  • Provide information about our services, offers and promotions (where you have consented to receive these communications).

  • Improve our services and customer experience.

  • Meet our legal and regulatory obligations.

We will not use your personal information for purposes unrelated to our business without your consent, unless required or permitted by law.

 

3. Sharing Your Information
We respect your privacy and will not sell, rent or trade your personal information.
We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Online booking platforms.

  • Website hosting and technology providers.

  • Payment processing providers.

  • Marketing and communication platforms.

These providers are only permitted to use your information to perform services on our behalf and are expected to protect your information.
We may also disclose information where required by law or to protect our legal rights.


4. Website Data and Cookies
When you visit our website, we may collect information such as:

  • Your browser type.

  • Device information.

  • Pages visited.

  • Website usage information.

We may use cookies and similar technologies to improve website functionality, analyse website traffic and enhance your online experience.
You can adjust your browser settings to refuse cookies, however this may affect some website features.


5. Marketing Communications
With your consent, we may send you information about:

  • New treatments and services.

  • Special offers and promotions.

  • Skin care tips and updates.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.


6. Security of Your Information
Pure Skin Spa takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
While we take care to protect your information, no online transmission or storage system can be guaranteed to be completely secure.


7. Accessing and Updating Your Information
You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or outdated.
To request access or updates, please contact us using the details below.


8. Third-Party Websites
Our website may contain links to third-party websites. Pure Skin Spa is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any websites you visit.


9. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us.
Pure Skin Spa

Email: glow@pureskinspa.com.au

Call: 0481 170 642


10. Changes to This Privacy Policy
Pure Skin Spa may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements. Any updates will be published on this page with the revised effective date.


Thank you for trusting Pure Skin Spa with your personal information.

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